998guide.com

Sequence
Tom I have a question regarding sequences... I have a table customer_dim: customer_id number not null, primary key customer_number number, customer_name varchar2(10), address varchar2(200) country varchar2(10) I have 2 ...
http://asktom.oracle.com/pls/ask/f?p=4950:8:::::F4950_P8_DISPLAYID:41325122567031

Setting the Bar for Customer Service?
Slashdot Jun 25 2005 10:07PM GMT
http://c.moreover.com/click/here.pl?r341003229

Anonymous Text Messages
The ability to send anonymous messages, could damage the wireless industry.This will give spammers free reign of text messaging without having to face consequences.

The following is an excerpt from a press release I read.
"19secret.com.au launched today by Beep Interactive Pty Ltd. 19secret is a service that allows people to send anonymous and masked ("spoofed") SMS messages from their mobile phone. Usually when you send an SMS, the sender's number is displayed and the recipient can identify whom it is from. With 19secret you can hide the sender's number (an anonymous SMS) or replace it with another name or number."

http://www.notepage.net/blog.htm#35

Natural language search a natural for customer service, expert says
Internetretailer.com - Thu May 19, 08:53 pm GMT
http://www.internetretailer.com/dailyNews.asp?id=15000

Sharper Image Ceases Live Chat
Sharper Image may be known for offering good customer service throughout its multiple channels, but live chat is no longer part of the equation....
http://onlineshopping.about.com/b/a/109929.htm

An End to Customer Service, Welcome to Club Class
I just broke another resolution: Never to go for any product or service that calls itself Premium or Premier. I hate the whole elitist thang the idea that theres one bunch of people, and then another privileged bunch of people...
http://loosewire.typepad.com/blog/2005/06/an_end_to_custo.html

Game Store Customer Service
1UP.com sent a gamer to play dumb with store clerks to see which one gave her the best advice and service. The four stores 1UP.com visited were GameStop, Toys R Us, Best Buy, and EB Games. The Results didn't surprise...
http://compsimgames.about.com/b/a/177429.htm

T-Mobile Selects DataPower's XML-Aware Networking Devices

DataPower's XS40 XML Security Gateway was selected by T-Mobile to provide robust Web service security gateway capabilities, including XML threat protection, schema validation, XML Web services access control, authorization and authentication.

T-Mobile's Good, Bad On Its Map
T-Mobile USA is letting its customers -- as well as rivals -- know just how good its mobile phone coverage really is.

While all wireless carriers give consumers online and printed coverage maps that illustrate service areas, T-Mobile takes this a step further.

It provides street-level, color-coded maps that show where its signal strength is strongest, just so-so or not good.
http://www.notepage.net/blog.htm#204

The age of the Euro-customer

http://feeds.feedburner.com/newsisfree/newscat84?m=149851